Legal

Privacy Policy

At GISUL, we respect your privacy and are committed to protecting the personal information you share with us.

1. Information We Collect

Depending on how you interact with GISUL, we may collect information such as:

  • Personal Information: Name, email address, phone number, location and other contact details.
  • Professional and educational information: Education, qualifications, professional experience, skills, interests and career-related information.
  • Account information: Login credentials, profile information and other details required to create or manage an account.
  • Learning and assessment information: Course participation, assessment results, learning progress, certifications, feedback and related activity.
  • Communication information: Details required when contacting our team, requesting information, registering for programs or submitting enquiries.
  • Transaction information: Details required to process payments or manage purchases, registrations or subscriptions. Payment information may be processed through authorized third-party payment providers.
  • Technical information: IP address, browser type, device information, operating system, pages visited, referring URLs and other technical information collected when you use our website or platforms.
  • Usage information: Information about how you interact with our website, learning platforms, content and services.

We may collect information directly from you, automatically when you use our digital platforms, or from organizations and partners where appropriate and permitted by law.

2. How We Use Your Information

GISUL may use the information we collect to:

  • Provide, operate and improve our programs, platforms and services.
  • Create and manage user accounts and registrations.
  • Deliver courses, assessments, learning resources and certifications.
  • Personalize learning experiences and recommendations.
  • Communicate with you about programs, applications, enquiries, updates and support.
  • Process payments and manage transactions.
  • Maintain the security, integrity and reliability of our systems.
  • Comply with applicable legal and regulatory requirements.
  • Send relevant marketing communications where permitted by law. You can opt out of promotional communications at any time.

3. Cookies and Similar Technologies

GISUL may use cookies and similar technologies to help our website and digital platforms function effectively and to understand how users interact with them.

Some cookies may be placed by third-party services that support analytics, functionality or other website features.

You can manage or restrict cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of our website or platforms.

4. How We Share Information

GISUL does not sell your personal information.

We may share information where reasonably necessary to provide our services or operate our business, including with:

  • Service providers that support website hosting, technology, payments, communications, analytics, learning platforms and other business operations.
  • Enterprise or institutional customers, where information is provided as part of an organization-sponsored learning or workforce development program.
  • Professional advisers such as legal, financial, insurance or consulting advisers where necessary.
  • Government authorities or regulators where required by applicable law or legal process.
  • Business transaction parties in connection with a merger, acquisition, restructuring, financing or sale of business assets.

5. Data Security

GISUL takes reasonable and appropriate measures to protect personal information against unauthorized access, disclosure, alteration, misuse or loss.

However, no website, platform, network or method of electronic transmission can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

6. Data Retention

GISUL retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The length of time information is retained may vary depending on the type of information, the purpose for which it was collected and applicable legal or contractual requirements.

When information is no longer required, GISUL may securely delete, anonymize or otherwise dispose of it in accordance with applicable requirements.

7. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, which may include the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of information where legally permitted.
  • Withdraw consent where processing is based on consent.
  • Object to or request restriction of certain processing.
  • Opt out of certain marketing communications.
  • Request information about how your personal information is processed.

We may need to verify your identity before processing certain requests. Some requests may be subject to legal or contractual limitations.

9. Children's Privacy

GISUL's services may be used by students and learners. Where applicable, we take appropriate steps to protect the privacy of younger users and handle their information in accordance with applicable laws and requirements.

If you believe that a child has provided personal information to GISUL without appropriate consent or authorization, please contact us so that we can review the matter and take appropriate action.

10. Changes to This Privacy Policy

GISUL may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable legal requirements.

We encourage you to review this Privacy Policy periodically to stay informed about how GISUL handles personal information.

11. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise an applicable privacy right, please contact us:

GISUL Software Services Pvt. Ltd.